Central Stores Program
Our Commitment to You
The Central Stores staff is committed to servicing and supporting your supply requirements. Our staff takes great pride in ensuring that every order you place is processed accurately and efficiently, is delivered promptly and at the lowest possible price.
Single Source Supplier
Think of Central Stores as your single source supplier for all of your supply essentials.
Our In-Stock Guide lists your "Best" of the "Best Buys" and are products readily available for delivery from our warehouse. For the sake of economy you should consider the in-stock products first, if they meet your needs.
We carry about 1,000 products in stock, including office products, white and colored paper, computer paper, tissues and towels, plastic bags, custodial chemicals, supplies and tools, food service disposables, and other miscellaneous items which are available for immediate distribution.
Our Office and Computer Products Source Book lists over 14,000 of the finest quality, brand name, "Best Buy" products which you can purchase. Central Stores also has access to over 40,000 products in our database for your operational needs.
How Do I Order
Ordering from Central Stores is quick and easy. Just fill out a Property and Supply order form. All we need is the stock number(s) of the product(s); how many you need (please watch the ordering unit); your organization and address (your customer and ship to numbers really help); and your name and phone number in case questions arise.
If you find the item you need in the In-Stock list, give us the 8-digit Property & Supply Bureau (PSB) stock number (XXXX-XXXX). If you choose an item from the Office and Computer Products Source Book, give us the Order Number or the Manufacturer stock number. Our computer system is set up to cross-reference the PSB, ORDER and MFG numbers. If you order something in the Office and Computer Products Source Book that is carried in our inventory, the cross-reference will automatically substitute the PSB number.
To order just pick one of the methods listed below:
- Electronic mail:
- Outlook users, type "Central Stores Orders" from the global address list
- Internet users, send your orders to centralstores@mt.gov
- Call us at:
- (406) 495-6000
- Toll Free Number: 800-896-4481
- Fax us:
- (406) 495-6001
- Mail:
- PO Box 200137, Helena MT 59620-0137
- Pick up directly at Central Stores, 930 Lyndale Avenue, Helena
Delivery
- Next day delivery in the Helena area with twice-a-day deliveries.
- Next day or second day delivery to cities within a 250-mile radius of Helena.
- Second or third day delivery to cities over 250 miles from Helena depending on location and available transportation services.
Pricing
Prices listed in the "Office and Computer Products Source Book" are the manufacturer's suggested retail prices and are NOT the prices you will pay. Your cost will usually be LESS than those listed.
Prices shown on this price list should be used as a guideline since prices change when the price Central Stores pays for the product changes. The actual price you pay will be the price in effect at the time the order is invoiced. Prices listed include delivery, and most of the time, shipping to your location.
Complaints and Order Discrepancies
Complaints concerning the quality of product or services and/or order discrepancies should immediately be called to the attention of the Central Stores customer service representative by phone or fax.
- Phone: (406) 495-6014
- Fax: (406) 495-6001
Please be specific when describing the problem. Information such as customer and ship to numbers, the stock number of the item you ordered, the order number from the shipping paper that is sent with your order, and the date of the order all help us in solving any problems you may encounter.
If your shipment is received by common carrier (freight) and there appears to be damage (crushed, bent, dented, wet, frozen, etc.) OR if the package count does not agree with the shipping documentation, a statement describing such damage MUST be noted on the shipping papers and signed by the truck driver at the time of receipt.
If you need help filing shipping claims, please give us a call at 495-6011. Central Stores ships most orders prepaid FOB your destination.
Merchandise Returns
A copy of the shipping papers, which was received with the order, must accompany all returns. Items returned for credit within 15 days of purchase will avoid a 10% restocking charge.
Back Orders:
Items that are out of stock when your order is filled will be placed on back order. Back-ordered items are given priority. They are filled and shipped immediately when our inventory is replenished.
General Information
State agencies are required to purchase items from the Central Stores catalog unless the desired product is available at a lower cost from another source and conforms in all material respects to the terms, conditions and quality offered by the Central Stores Program.
