Health Care & Benefits Division
The Health Care & Benefits Division (HCBD) is a division within the Department of Administration. HCBD manages the State of Montana Benefit Plan (State Plan) which provides benefits for State of Montana employees, retirees, legislators, and survivors.
Network Access Options
On-State Network Benefits Enrollment System Access
HCBD Main Contact Information
| Phone | Fax | Physical Address | Mailing Address | |
|---|---|---|---|---|
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(406) 444-0080 | BenefitsQuestions@mt.gov |
Mitchell Building |
PO Box 200130 |
Quick Links
Resources
The Employee Assistance Program (EAP) helps you privately solve problems that may interfere with your work, family, and life in general. EAP services are free to you, your dependents, and all household members. EAP services are confidential and provided by experts. Support is available 24/7.
EOI is also known as "evidence of good health." It is the process that determines if a person is healthy enough to be considered eligible for the amount of insurance coverage they are requesting. Depending upon when you enroll for coverage, or the amount of coverage you are requesting, you may be required to complete EOI prior to coverage becoming effective.
State Plan Vendor Data Breach FAQs
Conduent Data Breach (BlueCross BlueShield of Montana)
BCBSMT is the State Plan's Medical Plan third party administrator and currently processes medical claims for the State Plan. If you or your dependents were impacted, you will receive a letter in the mail from Conduent.
Healthcare Interactive Data Breach (Allegiance)
Allegiance was the State Plan's Medical Benefit third party administrator from 2016 - 2022. Allegiance used to process medical claims for the State Plan. If you or your dependents were impacted, you will receive a letter in the mail from HCIactive.
If you were eligible for State Plan benefits during the 2025 calendar year, you may request a paper copy of your IRS Form 1095-C.
Active employees and retirees may login to the benefits enrollment system to download a digital copy of their IRS Form 1095-C. Terminated employees and retirees must request a paper copy.
To request a paper copy:
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Email: BenefitsQuestions@mt.gov
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Call: (800) 287-8266, TTY (406) 444-1421
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Mail: HCBD, PO Box 200130, Helena, MT 59620-0130
Please include your full name, mailing address, and the year requested. If you have questions, contact HCBD.
Vendor Information
| Vendor | Contact Information |
|---|---|
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Health Care & Benefits Division
Eligibility & General Questions Phone: (800) 287-8266 TTY: (406) 444-1421 Fax: (406) 444-0080 Email: BenefitsQuestions@mt.gov Physical Address: 125 N. Roberts St. Room 275, Helena, MT 59601 Mailing Address: P.O. Box 200130, Helena, MT 59620-0130 |
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ASIFlex
Medical and Dependent Flexible Spending Accounts (FSAs) Phone: (800) 659-3035 TTY: 711 Fax: (877) 879-9038 Website: asiflex.com Email: asi@asiflex.com Mobile App: ASIFlex Self Service |
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BlueCross BlueShield of Montana
Medical Benefits, Claims, In Network Providers, etc. Phone: (888) 901-4989 TTY: 711 Website: bcbsmt.com Mobile App: BCBSMT |
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BlueCross BlueShield of Montana
Life, Accident, and Long-Term Disability Insurance Phone: (866) 739-4090 TTY: 711 Website: bcbsmt.com/ancillary General Inquiries: service.ancillary.bcbsmt.com Submit Paper EOI Forms To: BlueCross BlueShield of Montana
Contact HCBD for claims related questions |
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Delta Dental
Dental Benefits, Claims, In Network Providers, etc. Phone: (866) 496-2370 Website:deltadentalins.com/stateofmontana Mobile App: Delta Dental |
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Employee Assistance Program
Provided by GuidanceResources Phone: (844) 506-5374 TTY: 711 Website: GuidanceResources.com Mobile App: Guidance Now Web ID: MontanaEAP |
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Lumicera
Preferred Specialty Pharmacy Phone: (855) 847-3553 |
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MediKeeper
Wellness Portal for Live Life Well Incentive, Challenges, etc. Phone: (888) 721-9231 TTY: 711 Email: SupportServices@medikeeper.com Website: LiveLifeWellMT.medikeeper.com |
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Montana Health Centers
In-Person and Virtual Health Care and Wellness Phone: (855) 200-6822 TTY: 711 Website: doa.mt.gov/HCBD/Health-Center Appointments: MyPremiseHealth.com Mobile App: MyPremiseHealth |
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My Health Navigator
Medication Therapy Management, Asthma, and Diabetes Programs Phone: (406) 780-8018 TTY: 711 Website: MyHealthNavigator.net Email: info@myhealthnavigator.net |
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Navitus Health Solutions
Prescription Drug Coverage and Customer Service Phone: (866) 333-2757 TTY: 711 Website: navitus.com Mobile App: Navitus Health Solutions (Unavailable for Medicare Retirees) Specialty Medication: Lumicera Health Services (855) 847-3553 Navitus Medicare Rx Medicare Retiree Prescription Drug Coverage and Customer Service Phone (866) 270-3877 TTY: 711 Website: medicarerx.navitus.com Specialty Medication: Lumicera Health Services (855) 847-3553 |
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Public Consulting Group
Medicare Education and Enrollment Assistance Phone: (800) 805-8329 TTY: 711 Email: disability@pcgus.com |
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VSP Vision Care
Vision Benefits, Claims, In Network Providers, etc. Phone: (800) 877-7195 TTY: (800) 428-4833 Email: VSPCustomerCare@vsp.com Website: montana.vspforme.com Mobile App: VSP Vision Care |
